I’m Nik Halton. I’ve been defining, developing and delivering great customer experiences for over 20 years.
For the last 15 years, I’ve been doing this in the telecommunications industry – across access network providers, wholesale networks and consumer comms sectors.
You can find me on:
I currently work for Oracle, as a CX consultant specialising in the telco sector. However, the views expressed in this blog are mine. I do not write on behalf of any organisation or company. Nothing that I write here should be taken as a statement of intent about any organisation’s future capabilities, plans or strategies or as the views of any entity apart from me personally.